How can I find these transactions in the "Activity" section?

In order to find each one of the transactions in the "Activity" section, you must:

  1. Open the report of the period you want to verify and check the "SOURCE_ID" column. 
  2. Copy the number shown in the transaction you want to check. 
  3. Go to the "Activity" section and paste the number in the search engine. 
  4. The corresponding transaction will appear according to the case and you will be able to press it to find out more details.

You can also check this ID history in the "Previous status" option.

activity detail

It is important to find the transactions in the "Activity" section so that you can keep a specific control of what happened in each transaction and check how the payment you are receiving is composed. You can also find more information about specific cases such as cost discounts, complaints, withholdings, etc.

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