Package dimensions allowed by Cainiao

When preparing your orders, make sure that the final package complies with the dimensions allowed by Cainiao for shipping to each country:

Country

Maximum size

Maximum weight

Mexico
  • Length: 60 cm.
  • Width: 60 cm. 
  • Height: 60 cm.
  • Sum of the three sides: 90 cm.

 15 kg.

Chile
  • Length: 60 cm.
  • Width: 40 cm. 
  • Height: 35 cm.
  • Sum of the three sides: 135 cm.

15 kg.

Colombia
  • Length: 60 cm.
  • Width: 60 cm. 
  • Height: 60 cm.
  • Sum of the three sides: 90 cm.

15 kg.

Brazil
  • Length: 60 cm.
  • Width: 40 cm. 
  • Height: 35 cm.
  • Sum of the three sides: -

15 kg.
 


Important note: Packages exceeding the dimensions specified above will continue to be shipped via your previous carrier. Please double-check the carrier for each order and attach the appropriate shipping label to avoid delays.

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